Refund Policy
- 1.
Any changes done from 0 Hours to 120 hours before check in attract 100% of booking amount.
- 2.
Any changes done from 120 hours to 240 hours before check in will attract penalty upto 50% booking amount.
- 3.
Early check-In or Late-Check out is subjected to bed/room availability on the relevant day, to be reconfirmed with the front office staff.
- 4.
For any early Check-out, there will be one night early check-out penalty to be imposed. In an event of a Guest No Show, a fee of one night’s rate will be charged.
- 5.
A levy is chargeable for early check-in from 0700 to 1400 hours and late check-out from 1200 to 1800 hours.
- 6.
Room not occupied by 2200 hours will be seen as No Show, unless prior arrangement has been made.
- 7.
Reservation is allowed to modify/cancel online on your own before 48 hours prior to the arrival date and no cancellation fees will be charged.
- 8.
To guarantee your reservation, please provide the hotel with your credit card number and the card expiry date. Confirmation for the reservation would only be given on the basis of a valid credit card.
- 9.
In case there is any no-show or a cancellation/amendment (in part or full), within 48 hours or less from the date of check-in, a retention charge, of one night’s applicable room rate, will be levied. In addition, should the guest check- out early, one night’s retention will be charged in lieu of the night(s) being released.
- 10.
In case of full refund on cancellation, there will be a deduction of 5% against the online payment process charges